SHIPPING FAQ
We ship to customers in the United States, United Kingdom, Australia, and Canada.
Please allow for 48 hours after completing your payment for us to process your order.
You have 24 hours after completing your payment to request for an order to be cancelled prior to dispatch. Once the order has been dispatched, you will have to go through our standard Refund policy.
Shipping Rates
Standard Tracked Shipping: $3.97
Express Tracked Shipping: $7.97
Shipping Times
- United States: 5-18 business days
- United Kingdom: 7-18 business days
- Australia: 7-18 business days
- Canada: 7-18 business days
- Europe: 7-18 business days
- Asia: 7-18 business days
Track your order by using our Track Order Feature or by contacting a member of our support team by using our contact form or emailing us at support@jackandjenshop.com.